PrimeKitchen

Welcome to PrimeKitchen. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

1. General Information

This website is operated by PrimeKitchen. Throughout the site, “we”, “us”, and “our” refer to PrimeKitchen.
By using our website, you agree to comply with all rules, policies, and conditions mentioned on this page.

2. Use of Our Website

You must be at least 18 years old to place an order.
You agree not to use our website for any illegal or unauthorized activities.
You must not attempt to interfere with our website's functioning or security.

3. Product Information

We strive to provide accurate product descriptions, images, and details.
Colors, sizes, and visuals may slightly vary due to lighting or screen settings.
PrimeKitchen reserves the right to modify product details without prior notice.

4. Pricing & Payment

All prices are listed in INR (₹).
Prices may change without prior notice.
We accept multiple payment methods including prepaid and COD (where available).
If a price is displayed incorrectly due to error, we reserve the right to cancel the order.

5. Order Acceptance

Placing an order does not guarantee acceptance.
We may cancel or refuse an order due to:
Incorrect address
Payment issues
Suspected fraud
Product out of stock
Website error
If cancelled, you will be notified and refunded (if prepaid).

6. Shipping & Delivery

Orders are processed within 1–2 business days.
Delivery takes 4–7 business days on average.
Delays may occur due to courier issues, weather, high demand, or public holidays.
Once shipped, order cancellation is not possible.
Refer to our Shipping Policy for details.

7. Returns & Replacements

We only accept returns for:
Damaged or defective products
Incorrect items received
Missing parts
To be eligible, requests must be made within 7 days of delivery with photo/video proof.
Refer to our Return & Refund Policy for complete guidelines.

8. Cancellation Policy

Orders can be cancelled before shipping only.
Once shipped, cancellation is not allowed.
Refer to our Cancellation Policy for full details.

9. Intellectual Property Rights

All content on this website—including logos, images, text, graphics, and designs—belongs to PrimeKitchen.
You may not copy, reproduce, or use our content without written permission.

10. Limitation of Liability

PrimeKitchen is not responsible for:
Delay in delivery
Misuse of products by customers
Lost or stolen packages handled by courier
Damage caused due to improper handling
Errors caused by third-party services
Your use of our products is at your own risk.

11. Privacy & Data Protection

Your personal information is protected and used only for order processing, communication, and service improvement.
Refer to our Privacy Policy for full details.

12. Third-Party Links

We may include links to external websites.
PrimeKitchen is not responsible for the content, safety, or policies of third-party sites.

13. Policy Updates

PrimeKitchen may update or modify these Terms & Conditions at any time.
Changes take effect immediately upon posting on the website.